The pros of hiding negative comments on your Facebook Page are clear. This includes explicit language, sexual content, or racist, homophobic, or sexist comments. One case I see the most often is users trying to put their “refer a friend and get $15” codes on the business’s posts to rack up referral bonuses.
Blatant spam. These comments may send users to broken links or sites with viruses and malware. You should consider hiding other comments, such as: Not only do they make us automatically defensive, but negative sentiments shared online can hurt our businesses.īecause social media often acts as powerful word-of-mouth marketing, we want comments to work in our favor. The first type of comment that will typically trigger our “hide” reflexes will be negative comments about our content or our brands. Related Post: How to Remove a Page from the Facebook Business Manager Types of Facebook Comments (You can get an overview of Facebook marketing in this free downloadable Facebook 101 guide.) There are pros and cons to hiding comments on Facebook, and other strategies you can use instead. The short answer: sometimes, yes, and sometimes, no.Įither way, you shouldn’t automatically hide negative comments just because they’re negative. 
So, should you actually hide comments or negative mentions on your Facebook Page? We do, after all, have the option to hide comments on Facebook. Our first instinct (or at least, mine) is to hide the negative comment or somehow bury it, so it won’t hurt the post or my business.
What should you do when those comments land on your page? We’ve all had it happen: A negative comment on a Facebook Page post glares at you from the screen. Negative comments can be expected on the Facebook pages of even the most loved brands.
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